top of page

Reboot

If none of the above steps helped, you must reboot the computer. To reboot a frozen computer, press and hold down the power button until the computer turns off. Once the computer is off, wait a few seconds, then turn the computer back on and let it start as normal.

 

Try to "force quit"

On a PC: press Ctrl, Alt, Delete keys

On a Mac: press Apple, Control, Ecs keys

Alternative

See if the computer can respond to anything by pressing the Caps Lock key on the keyboard and watching the Caps Lock LED (light) to see if it turns on and off. If the computer can turn on and off Caps Lock.

If nothing happens, the computer is dead locked and you must reboot the computer.

If the Caps Lock can turn on and off, Windows is still working, but another program may not be responding and causing the computer to freeze. Press Ctrl + Alt + Del to open the Windows Task Manager. If the Task Manager can open, highlight the program that is not responding and choose End Task, which should unfreeze the computer.

Electricity

It is evident that the power is on and projecting light.

Cables

Check cable connection to computer. If all are tight, try a "force quit" (see reboot)

Miss. Freez is ready to share her presentation with her class, but realizes that her computer screen is frozen!

 

With 20 cross-eyed faces waiting to view of the presentation that she has spent lots of time on, what can she do?

------------

Click on the letter below that you think is correct.

(C-cables, L-lights, E-electric, A-alternate, R-reboot)

            Or

Scroll through all options.

Frost Bite

Clear
Lights
Alt

Lights

See if the computer can respond to anything by pressing the Caps Lock key on the keyboard and watching the Caps Lock LED (light) to see if it turns on and off.

If nothing happens, the computer is dead locked and you must reboot the computer.

​

Electric
Reboot
When Technology Doesn't Work!
Scenario Two
bottom of page